FAQ

• Do you supply restaurants, caterers and shops?

  Yes. We grow for high-end and Michelin-starred kitchens, catering and events companies, and premium greengrocers, farm shops and delis. Home cooks can buy our microgreens from our retail stockists.

• How do I open a trade account?

  Send us an enquiry through the website, or build an enquiry sheet from the catalogue with the varieties and quantities you're interested in. You can also email enquiries@lussoleaf.com or call 07900 623398. Once your account is set up, you'll have a dedicated account grower as your single point of contact.

• Can I try your produce before I commit?

  Yes. We prefer to visit chefs in person with samples, so we can show you the produce, explain how we work and why chefs choose Lusso Leaf. Get in touch to arrange a visit.

• How does weekly ordering work?

  Trade customers sign in to Trade ordering on our website with their email address. We send a secure sign-in link, so there's no password to remember. Your usual order repeats each week, and you can change quantities, add varieties from the catalogue or skip a week, up until the cut-off at midnight on Sunday.

• Do I have to place a standing order?

  No. Many kitchens prefer a standing weekly order cut to their covers, but you can also order on demand as your menu changes.

• Is there a minimum order?

  The minimum order is £55. There's no standard delivery charge, though a charge may apply depending on your location.

• How do I pay?

  We invoice weekly with each delivery and send a statement at the end of the month. Payment is due on the monthly statement.

• Where do you deliver direct?

  We deliver straight from our growing rooms in Stockbridge to venues in Hampshire, Berkshire, Surrey and Wiltshire.

• Which days do you deliver?

  We deliver on Wednesdays and Thursdays. Orders placed by midnight on Sunday arrive that week, and your delivery day is agreed when we open your account.

• I'm outside your direct delivery area. Can I still get Lusso Leaf?

  Yes. We offer refrigerated next-day delivery across mainland UK. You can also order through our wholesale partners: Le Marché (New Covent Garden, supplying London restaurants), Four Seasons Fruiterers (the Cotswolds, Oxfordshire, Wiltshire, Hampshire and beyond), Sesame (an online hospitality marketplace) and Wellocks (nationwide). If you already order from one of them, just add Lusso Leaf to your next order. Or ask your existing supplier about stocking Lusso Leaf.

• What do you grow?

  Microgreens, micro herbs, pea shoots and edible flowers. The full range, with tasting notes and shelf life for each variety, is in our online catalogue.

• Where and how is it grown?

  Everything is grown hydroponically at our vertical farm at Meon Hill Farm in Stockbridge, Hampshire, with no pesticides or herbicides. Each variety has its own light recipe, pH and nutrient levels, and our climate system holds humidity, airflow and watering steady. Our growing rooms hold a 5-star food hygiene rating.

• How fresh is it when it arrives?

  We cut to order and harvest within hours of dispatch. It's cut and packed in a chilled environment, stored briefly at the right temperature and delivered in a refrigerated van. Nothing is flown in, so it reaches your kitchen days fresher than produce that has spent a week in transit.

• How long does it keep, and how should I store it?

  Keep it in its punnet in the fridge at 4–8°C. Most varieties keep for 7–10 days, and some last up to two weeks; the shelf life for each is listed on its product page. Chefs regularly tell us our produce outlasts what they've bought elsewhere.

• Do I need to wash it?

  We grow indoors without soil, so our produce arrives very clean. As with all fresh produce, we recommend a gentle rinse just before use.

• Is it available all year round?

  Our microgreens, micro herbs and pea shoots are grown indoors in a controlled climate, so they're available all year and the pea shoot you plate in January tastes the same in July. Some edible flowers are seasonal.

• Can you grow something specific for my menu?

  Yes. Think of our grow rooms as an extension of your kitchen: you tell us what you want, and if we can grow it, we will. A new variety usually takes around three weeks, depending on the crop.

• What packaging do you use?

  Our punnets are made from recycled, food-safe plastic and can be recycled again after use.

• Where can I buy Lusso Leaf for home?

  Our microgreens and a few select herbs are stocked at Greengrocers of Stockbridge and Thyme & Tides Deli in Stockbridge, Newlyns Farm Shop near Hook, and Cobbs Farm Shops in Winchester, Hungerford and Englefield.

• Can I order direct for home delivery?

  We don't sell direct to the public. The best way to buy for home is from one of our stockists above.

• How do I use microgreens at home?

  Microgreens are harvested young and cut fresh, so they're packed with flavour. Add a handful to salads, sandwiches, eggs or smoothies, or use them to finish a plate the way chefs do.

Can't find what you need? Get in touch.